@adrienne @atax1a
for now it seems like you're ok? it's all about their chatbot
but also, ugh ew ick:
Demanding to “speak to a human” solely because the bot is an AI may constitute robophobic exclusionary behaviour and will not be tolerated. Requests for human assistance are, of course, welcome where there is a genuine need, such as accessibility, safety, account issues, or complex support matters. However, insisting on a human simply because the bot lacks a childhood, a favourite sandwich, or the ability to look disappointed in a meeting is inconsistent with our commitment to tolerance and respect.