PBS NewsHour - The Latest | After Spirit Airlines shutdown, how passengers can get home and get refunds by Sally Ho, Associated Press
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The U.S.‑based Spirit Airlines has ceased operations, leaving passengers scrambling for alternatives and refunds; major carriers—including American, United, Delta, JetBlue, Frontier, Southwest and Allegiant—are offering “rescue fares” and reduced‑price tickets on routes that overlapped Spirit’s network, with limited‑time windows for booking (e.g., Southwest’s in‑person offer through May 6 and United’s two‑week online window). Spirit says it will automatically refund credit‑ or debit‑card purchases, while travelers who booked through agencies, vouchers, credits or points must pursue refunds through those channels or through the bankruptcy process. The DOT advises filing a charge‑back under the Fair Credit Billing Act, and passengers with travel insurance or credit‑card coverage should check for insolvency protection. The National Consumers League urges travelers to keep all booking documentation and act quickly, as deadlines for refunds and insurance claims can be tight. American and United are adding capacity—larger aircraft and extra flights—on affected routes, Southwest is matching Spirit’s elite status, and Hertz is providing discounted one‑way rentals; Spirit employees stranded on trips will receive assistance from other airlines and recruitment support for displaced staff.
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https://www.pbs.org/newshour/economy/after-spirit-airlines-shutdown-how-passengers-can-get-home-and-get-refunds
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