Patrick Cotter

@FuturisticRobert @yacc143 @briankrebs

You're not wrong, Robert. As stated I am compressing and rescuing 3TB of data manually because I don't have a Fortune 100 support contract to override a confirmed theft. It shouldn't take a journalist like Brian Krebs and a formal legal notice to get a human in the loop, but here we are. Rescuing the data first, mailing Redmond second. Which by the way I have notarized and mailed.

@yacc143 @briankrebs

Spot on, Andreas. The 'captive audience' trap is exactly why they feel comfortable leaving a bot in charge of my livelihood. This isn't just a support fail; it’s a denial of digital property rights. Moving 3TB of data manually is my 'jumping ship' moment. Redmond can keep their fences; I just want my data back.

@briankrebs and done! Will keep you updated there I suppose!

@briankrebs Appreciate that, Brian. It’s been a surreal day of building beehives(literally) to stay sane while manually rescuing 3TB of data at 48MB/s. If a pro like you thinks it’s a mess, maybe MS will finally listen to the human in the loop. Certified mail goes to their legal team tomorrow. Case SIR23252176 for anyone at Redmond actually reading this. Though doubts remain high.

@briankrebs Brian, your Forest Blizzard report is my reality. Case SIR23252176: I’m an NY small biz owner with 10yrs of data held by a thief. MS admits the theft but leaves a 'bot' in charge. Between token-theft & today's #BlueHammer zero-day, 'you own nothing' is a professional liability. Manually rescuing 3TB of data now to keep my clients safe. #Microsoft #SmallBusiness #Infosec