Post #1173871

2026-04-14 15:43 UTC

🖨️ My new printer stopped working under #LinuxMint the other day. Re-adding it resulted in a general error message. Finally found the solution: In the printer&#39;s &quot;location&quot; field, I had specified &quot;Mein Büro&quot; (&quot;My office&quot; in German). And Cups does not like umlauts in that field. 😶 After removing the &quot;ü&quot;, the printer worked. Maybe this information will be helpful to someone, at some point. 🙂 #printer #linux #cups #problemSolving #debugging #umlaut

Replies (17)

@duke_of_germany@mastodon.gamedev.place 2026-04-15 08:09

More details: - The printer is a Brother HL-L5100DN series. - I did the configuration of the "Location" in the printer's Web UI (not in CUPS). - The #LinuxMint printer app only responded with "server-error-internal-error" - But in the CUPS Web UI I got a proper error message regarding the umlaut. So the error might very well be in the Brother software, not in CUPS. To be on the safe side, I still reported the bug to the CUPS team: https://github.com/OpenPrinting/cups/issues/1548 #printer #linux #cups

Open ##2329201
@dbat@mastodon.gamedev.place 2026-04-14 17:11

@duke_of_germany@mastodon.gamedev.place keine cüps!

Open ##2329202
@itisiboller@infosec.exchange 2026-04-14 18:34

@duke_of_germany@mastodon.gamedev.place Scheiße

Open ##2329218
@daniel@masto.doserver.top 2026-04-14 18:52

@duke_of_germany@mastodon.gamedev.place Das ist so lustig!! Wie hast du die Lösung gefunden- es scheint so random 😅

Open ##2329221
@khzimmer2@literatur.social 2026-04-14 18:56

@duke_of_germany@mastodon.gamedev.place "Mein Bro" ist allerdings missverständlich. 😂

Open ##2329230
@kontrollierterWahnwitz@sueden.social 2026-04-14 19:16

@duke_of_germany@mastodon.gamedev.place Ein herzliches Dankeschön für diese Information. Sie kann tatsächlich mal nützlich sein. Magst du diesen Bug auch an Cups melden? Sonst erfahren die Entwickler nie davon und wir werden für immer diesen Workaround brauchen.

Open ##2329231
@44@defcon.social 2026-04-14 19:24

@duke_of_germany@mastodon.gamedev.place love these kinds of nonsensical bugs thatll leave u pullin out ur hair

Open ##2329233
@kilroy_was_here@dobbs.town 2026-04-14 19:36

@duke_of_germany@mastodon.gamedev.place What a unique bug!

Open ##2329235
@rbowen@mastodon.social 2026-04-14 19:39

@duke_of_germany@mastodon.gamedev.place Way back in 2013, Fedora had a release codenamed “Schrödinger's Cat”, which led to a *TON* of incidental code fixes for stuff that broke in the presence of umlauts. Clearly there is still work to do.

Open ##2329236
@Sascha_Raubal@muenchen.social 2026-04-14 19:42

@duke_of_germany@mastodon.gamedev.place Man schreibt das ja auch Bureau! 😁

Open ##2329237
@TheTraveller@sw-development-is.social 2026-04-14 20:03

@duke_of_germany@mastodon.gamedev.place Apparently, processing Ünicode is hard. 🙄

Open ##2329238
@apzpins@some.apz.fi 2026-04-14 20:21

@duke_of_germany@mastodon.gamedev.place It pisses me off to no end that in 2026 stuff like this still happens. And it's not just Linux, I've had work-related Windows and Mac incidents just like this.

Open ##2329239
@betabug@mastodon.sdf.org 2026-04-14 20:21

@duke_of_germany@mastodon.gamedev.place I suspect it's because it's not a professional printer, that's why it works with "Mein Zuhause" in that field.

Open ##2329245
@TimWardCam@c.im 2026-04-14 20:27

@duke_of_germany@mastodon.gamedev.place FFS. Unicode and UTF-8 have been around for how many decades??

Open ##2329246
@luc0x61@mastodon.gamedev.place 2026-04-14 21:36

@duke_of_germany@mastodon.gamedev.place Now you know why printers have names like deep space objects.

Open ##2329247
@ge0rg@chaos.social 2026-04-16 17:00

@schei_encoding@mas.to 👆

Open ##2329248
@sirjofri@pleroma.envs.net 2026-04-17 07:03

@duke_of_germany@mastodon.gamedev.place 2026 and we still have issues with special characters

Open ##2329249