@FuturisticRobert @Patrick_Cotter @briankrebs Not really.

While I haven't tried it with MS, my experience as an IT consultant is that commercial support more often than not sucks, even in situations when the vendor should be crawling before the customer.

E.g. Reporting basic driver issues for a CAN interface (over €50k a pop), the premium car manufacturer had only a couple of dozen of these bought, with a cheesy response time of “faster than 3 months” (for acknowledging the report).