One more company to avoid: N26
Migrating the app to a different iOS device worked flawlessly in 2024. Meanwhile the „easy transfer“ option was disabled in the app. The support bot still tries to convince you „this is the way“.
Login in on a freshly installed app on a different device the app greets you with „create a selfie to validate the ownership“. I refuse to do this.
The workaround process should send an SMS for verification.
In an earlier chat I was told there was a problem with SMS. Okay, days later this still does not work. In my eyes this is by design.
To trigger a re-verfification, we will block your physical card and all functions. WHAT? Seriously this is not „next-gen banking“. This is just a hilarious shitshow.
I guess I just move towards my standard bank and pay fee, instead of enduring such non-service.
Ah, I have now received a forced logout. NOT NICE.
„Something has gone wrong.“
#n26 #fail #enshittification