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Lorin Hochstein :verified:

@norootcause@hachyderm.io
mastodon 4.6.6
  • Open on hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

0 Followers
0 Following
41 Posts
Joined November 20, 2022
blog:
https://surfingcomplexity.blog
website:
https://lorinhochstein.org

Posts

Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Aug 03, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Software engineering research question I’ve always wondered about (although less relevant in the age of AI): are developers more productive when working in their preferred language compared to working in a language imposed upon them due to business constraints?
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Jun 07, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Bonus blog post for today about my instinctual revulsion towards AI slop: https://surfingcomplexity.blog/2026/06/06/i-cant-bear-to-read-ai-generated-prose/
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 10, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

According to the data, we shouldn’t trust the data

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 10, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @dan@discuss.systems
@dan@discuss.systems of course
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 10, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

I’ve heard of “Nimrod” primarily because of

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 10, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

New blog post about flipping the bozo bit: https://surfingcomplexity.blog/2026/05/09/flipping-the-bozo-bit-on-flips-the-learning-off/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 08, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

I’m very concerned about the aliens already walking among us who are going to insider trade on this market: https://kalshi.com/markets/kxaliens/aliens/kxaliens-27

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 08, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Cloudflare announces a huge layoff and then, the very same day, an availability zone in AWS’s us-east-1 region loses power due to a “thermal event”. Coincidence???

Well, yes

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 06, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Saturation: a never-ending series. https://www.githubstatus.com/incidents/ql942tw29yl6

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 04, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

RE: @regehr@mastodon.social

Is there a burn ward nearby?

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 04, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Seamlessness is, indeed, a worthwhile goal; systems fail at the seams.

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 03, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Tired: old code that calls new code (extensibility!)
Wired: old code that breaks new code (latent failures!)

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 03, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

It's counterintuitive, but you can learn about the nature of successful work from incidents, even though the incident was a failure case. I wrote a blog post about that here:

https://surfingcomplexity.blog/2026/05/02/how-incidents-can-teach-us-about-whats-already-working-well/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 02, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @palvaro@discuss.systems
@palvaro@discuss.systems How long did you work there?
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 01, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

RE: @levelbot@mastodon.social

There’s no way this reading is accurate

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · May 01, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

RE: @ezrasf@mas.to

We want goblin mode!

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 29, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @norootcause@hachyderm.io
I keep writing the same post over and over because the same thing keeps happening over and over!
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 29, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Today's Anthropic outage and the GitHub blog post about their availability inspired me to write this post: https://surfingcomplexity.blog/2026/04/28/life-comes-at-you-fast/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 27, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

New blog post about Erik Hollnagel's Safety-II model: https://surfingcomplexity.blog/2026/04/26/the-normal-work-of-creating-reliability/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 15, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Oops! All AI companies!

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 15, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

RE: @giflian@techhub.social

What a time to be alive

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 14, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @regehr@mastodon.social
@regehr Welcome to my world. https://surfingcomplexity.blog/2026/04/12/thoughts-on-the-bluesky-public-incident-write-up/
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 13, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Jim Calabro did an excellent write-up of a recent Bluesky outage, I learned a lot from it. I wrote my own post here: https://surfingcomplexity.blog/2026/04/12/thoughts-on-the-bluesky-public-incident-write-up/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 09, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Automation can only solve your reliability problems if that automation is perfect. But if you were capable of writing perfect software, we wouldnt be talking about your reliability problems.

Automation is only part of the reliability story, you’ve got to be ready for when it breaks, too. Because I promise you, your reliability automation is going to break. Will you be ready for when it does?

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 09, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Prediction: Within the next two years, the New York Times will write a story about people who are unable to prove they are not AIs (à la CAPTCHAs).

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Apr 01, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Looking for a little less machine learning and a little more human learning

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 29, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

If you celebrate Passover, which of these do you commonly eat at a Passover seder?

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 27, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Managing the risk of saturation, AI edition: https://www.infoworld.com/article/4151196/anthropic-throttles-claude-subscriptions-to-meet-capacity.html

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 23, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @marick@mstdn.social
@marick I suspect my followers skew older in general.
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 22, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Which of these technologies will become practical in your lifetime?

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 21, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

You get what the system is optimized for.

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 17, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @jawnsy@mastodon.social
@jawnsy Feels like a “ha, ha, only serious” response
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 17, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

The consequences of being able to generate code with AI much more quickly than we can validate that code is Nature’s way of teaching us about Erik Hollnagel’s ETTO Principle. https://www.erikhollnagel.com/ideas/etto-principle/index.html

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 15, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io
Replying to @shriramk@mastodon.social
@shriramk @rk Is vibe-verification a thing yet?
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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 15, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

The three skills with a lot less overlap than you’d expect:

1. Ability to code.
2. Ability to perform well in a coding interview.
3. Ability to validate code.

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 13, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

GitHub's had some availability issues lately. Their CTO wrote a blog post with some details about recent incidents. I wrote a quick post with my reaction here: https://surfingcomplexity.blog/2026/03/12/quick-thoughts-on-github-ctos-post-on-availability/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 12, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

If you live with a partner (or partners) and you all work from home, how do you communicate with each other during the work day?

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Mar 07, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

New blog post on the surprising increases in load faced by AI companies and the operational consequences: https://surfingcomplexity.blog/2026/03/07/grow-fast-and-overload-things/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Feb 09, 2026
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

New blog post: Nobody knows how the whole system works

https://surfingcomplexity.blog/2026/02/08/nobody-knows-how-the-whole-system-works/

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Jun 03, 2025
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

Ad blockers, but for AI

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Open post
norootcause
Lorin Hochstein :verified: @norootcause@hachyderm.io · Feb 07, 2023
Lorin Hochstein :verified:
@norootcause@hachyderm.io

Student of complex systems failures, resilience engineering, cognitive systems engineering. Will talk your ear off about learning from incidents in software.

hachyderm.io

All metrics are subjective, it’s just that you don’t see the subjectivity because it’s baked in at metric definition time. What you decide to measure and how you decide to measure it are both subjective decisions.

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