Post #2216288
2026-05-08 10:32 UTC
@steve@mastodon.nexusuk.org Really? They were sending letters in the post for months about it to us, as I was in the 'yes, yes, you've mentioned that a few times' state.
Maybe I got your letters too 😂
Replies (1)
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@steve@mastodon.nexusuk.org 2026-05-08 10:34
@vikki@know.me.uk Nope, didn't get anything. But I was moving house at the time - I had a mail redirect, and I updated the bank as soon as I moved, but its possible that's the cause. I pointed out to them that they hadn't notified me about a fundamental change in the terms and they basically didn't give a crap, so that's customer service for you.