The user experience of consumer technology is as bad as ever, and I have my doubts that AI tools will make things better.

How to improve UX:

1. you create something
2. you use it
3. you use it a lot
4. you use it in all kinds of scenarios
5. you just look at it for an hour and think about it
6. you let half-blind 70+ year olds use it
7. as a result of all that using and looking and thinking, you spot problems
8. you make improvements to make those problems go away

Can AI automate this?