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@raymierussell@mastodon.scot

Post #4441245

2026-07-30 17:56 UTC

@LonM@social.vivaldi.net Firstglagow (buses) did a major app update about 7 months ago and it caused a bit of chaos. Luckily the old app ran okay for a while afterwards. I immediately had problems and told my sister not to update until it was fixed. They actually changed the criterion for passwords so it meant a lot of the original passwords used on folks accounts were no longer valid. (1/2)

Replies (1)

  • @raymierussell@mastodon.scot 2026-07-30 17:56

    @LonM@social.vivaldi.net (2/2) After the update you had to log into the app to recover any active tickets you had but the app told you to create an account with a new password when you tried to log in even if you had an existing account. If you "created" an account using an email address on a previously existing account it then migrated any tickets you had associated with that email address to 'new' account. However it took a while for them to tell people this was the case.

    Open ##4441246