Post #4441246
2026-07-30 17:56 UTC
@LonM@social.vivaldi.net
(2/2)
After the update you had to log into the app to recover any active tickets you had but the app told you to create an account with a new password when you tried to log in even if you had an existing account.
If you "created" an account using an email address on a previously existing account it then migrated any tickets you had associated with that email address to 'new' account. However it took a while for them to tell people this was the case.
Replies (1)
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@LonM@social.vivaldi.net 2026-07-30 19:47
@raymierussell@mastodon.scot The fact that this keeps happening with so many different services is evidence there needs to be a change. More accountability for companies running public services would be a good start