Post #4205479
2026-07-29 16:45 UTC
Have to admit... I do not understand why Valve are running the #steammachine hardware sales the way they are. It makes little sense.
I'm currently on a "waitlist" ... meaning they have allocated me a device from the first (only?) batch of production and I just need to wait for an e-mail from them to be able to confirm that I want it and I will pay for it. I must do so within three days of receiving the email, or they will sell 'my' device to someone else.
But why?
Why not send me a mail now, take my payment and then tell me that it will ship in August, or September? Or whenever.
Why do I need to wait for the e-mail? I have no idea when that mail will arrive, and as folks on the Steam forums have said, what if I'm away on holiday? What if I have no cell coverage? Perhaps I'm scheduled for surgery and need to spend a couple of days in hospital?
Perhaps I just don't like checking e-mail as these days it feels like work trying to avoid the scammers and hard-sell mails from everyone you've ever bought something from ("Please leave a review" mails from companies that you interacted with via a webpage for six seconds can get in the sea).
So come on Valve, I'm in. I'm sold. I want one and I'm fortunate enough to be able to afford one, I have a need for a device in my living room so I can get out of the home-office that I spend 9 hours a day working in.
Just sell me the damn thing already.
Replies (1)
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@gavin57@toot.wales 2026-07-29 16:57
@Fishd@infosec.exchange Yeah, it's annoying, but I get the impression they genuinely don't know how many devices they can ship and how quickly because they're unable to get the RAM they need. This is why some Steam Machines are shipping with one stick, sometimes two depending on what they can get. They're stuck between a rock and a hard place at the moment...as are all companies shipping computers.