Post #4056001
2026-07-24 05:57 UTC
My experience with Airtable support today (have to use it for a client)…
1. Our plan costs $24. Saw we were billed $119.
2. Sent a support request.
3. Human replied and said they couldn’t help. Instead I had to talk to their support robot. 🤦🏻♂️
4. Fine. Followed the link and talked to the support robot.
5. I told the robot its human said it needed to give me a refund. And it did, without question. All $119 of it. Making this month free.
Take that, company who forces me to resolve my disputes with robots.
😂😂😂
#AI #Capitalism #SupportRequest #Airtable #ArtificialIntelligence
Replies (3)
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@TrueNorthSpice@mastodon.world 2026-07-24 06:23
@markwyner@mas.to 😂 😂 That is hilarious. Thanks for the tip about how to handle a customer support bot. 😂
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@Lydie@tech.lgbt 2026-07-28 22:59
@markwyner@mas.to legendary
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@janerationx@social.lol 2026-07-29 03:12
@markwyner@mas.to 😂 Win!