@cycling_on_rails@mastodon.social
Post #3780740
2026-07-13 06:07 UTC
Poor delay prediction is also at fault. My 18:22 train to Basel was only announced delayed about 30 minutes before departure. At that point they planned 1h40 of delay. Then at 19:45 they cancelled the train, as it would arrive too late in Switzerland where night repair works happen.
However, this was all predictable from 17:00 at the latest. The incoming train was delayed so they knew it couldn't return on time. And they knew about the works in Switzerland. The outcome was already predictable.
Replies (1)
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@cycling_on_rails@mastodon.social 2026-07-13 06:12
Accurate rather than optimistic delay prediction matters. It means less crowd waiting in the overheated station hall. It means people have more time to find alternative options earlier. In the end I just got an email saying I could just cancel my ticket and get back the ticket price (and buy my own new ticket). That's it. No further support, no hotel arrangements, nothing. That's why we need stronger passenger rights with streamlined compensation.