Post #3589190
2026-07-04 08:30 UTC
@leigh@lgbtqia.space mu personal preference is a new tab, because I'm generally doing some sort of research and I want to keep track of where the information was (and I'm good at closing tabs).
But more strongly as a former customer service person - new tab always as the default. So many less tech savvy people get extremely lost, and worry they are being scammed, and are unable to get help specifically because the links open in the same page and they don't realise they're not still a website A. I get why people want to make their own choice, but it's a real dark pattern for tricking people into engaging with companies and organisations they wouldn't have chosen.
Replies (1)
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@leigh@lgbtqia.space 2026-07-04 20:11
@keira_reckons@aus.social Oh hey, great point about the scamming issue! That had never crossed my mind once, but it makes sense now that you’ve pointed it out. 🙂