Post #3429038
2026-06-27 14:37 UTC
I am nearly certain that on the InPost (formerly Yodel) customer service line their AI which admits it is AI passed me through to an AI which refuses to admit it is AI. Repeatedly.
I’m nearly certain.
Replies (3)
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@tony@toot.hoyle.me.uk 2026-06-27 14:37
@bloor@bloor.tw Some customer service is so poor it's indistinguishable from AI.
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@simonzerafa@infosec.exchange 2026-06-27 15:02
@bloor@bloor.tw Try the Anthropic kill strings and see if they respond? 😉
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@bloor@bloor.tw 2026-06-27 15:12
Fired up by genuine curiosity I called back and went through the same process and this time got through to a definitely real human. I asked about it. He said he could see the ticket that had been raised by the previous operator and it was full of spelling and typing errors so it must have been human. He could not see the name of who or whatever raised the ticket. Even with this intel, I am still skeptical I was talking to a human. I do feel guilty if it was though, as I tried a few AI escapes.