Post #2355172
2025-12-19 14:15 UTC
As expected, people who manage to generate noise finally get a response from Apple. I’d delighted that access to everything has been restored but I wonder how many cases there are where we never hear anything about it and the accounts just remain locked.
I have over 500 iTunes movie purchases but stopped buying from them a couple of years ago and generally don’t consider myself locked in and certainly don’t ever want to feel like I’m trapped by my previous decisions.
https://hey.paris/posts/appleid/
Replies (3)
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@paulc@mstdn.social 2025-12-19 14:52
@simon@social.sgawolf.com @WarnerCrocker@mastodon.social I started backing up iCloud and Photos using Parachute Backup this year, but that doesn't cover everything. I'm glad that this case has been resolved but I am hoping to hear of policy changes at Apple and major improvements in customer support. I'm not holding my breath.
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@ellyxir@humanwords.cc 2025-12-19 15:28
@simon@social.sgawolf.com ive given up on music services and just buy drm-free mp3s from now on. soon i'll have to go back to CDs haha
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@venderbase@mastodon.social 2025-12-20 22:29
@simon@social.sgawolf.com so anyone typing in a used gift card code would get their account closed? That’s nuts!