Post #1769532
2026-04-29 08:42 UTC
@simplicitarian@cloudisland.nz there’s psychology research that indicates that giving people a time that looks “minute precise” (eg 10:01 / 10:09) makes them more likely to think “to the minute” matters more than a top of hour (or 10:00), quarter hour (10:15 / 10:30 / 10:45), or even “rounded” to 10 minutes or 5 minutes time.
It possibly helps contradict people’s expectation of “have to wait anyway, no point on being early / rushing tone on time”… which then increases the chances they can stay nearly on time.
Replies (2)
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@simplicitarian@cloudisland.nz 2026-04-29 08:45
@ewenmcneill Interesting!
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@andreajnz@mastodon.nz 2026-04-29 20:31
@ewenmcneill @simplicitarian I (call me a cynic) had assumed the 8-minute slots recently introduced for blood tests at private lab Awanui were the result of some sort of "time-and-motion" analysis, squishing in more appointments each day, adding more pressure on staff, and not allowing for anything untoward - patients fainting, having veins that are hard to find (that's me), the system having failed to send the referral through (also has happened to me, and it was a system glitch, not human error).