@anatudor @vwestlife @codemonkeymike There is a whole generation of senior citizens who made the effort to achieve basic IT literacy around the early 2000s but have only ever used Windows. I find they are the most resistant to change, and will often cling stubbornly to old Windows installs packed with malware. In the end if you can get them to try something like an Xfce desktop with LibreOffice they will eventually feel right at home.