2026-08-06 14:55 UTC
10. Check what happens when a subscription expires or is canceled.
Failed payments deserve particular attention. A declined card, expired payment method, or gateway interruption can create confusion if the store does not communicate clearly. Review the available renewal status messages and email notifications. Decide how long customers have to correct a failed payment and whether access or fulfillment should pause immediately. (25/38)
Replies (1)
-
@vccbizlp@mastodon.au 2026-08-06 14:55
Also test time-based behavior. A trial that appears to end correctly in a test may behave differently if the site's timezone is incorrect. Confirm dates in both the WordPress dashboard and the customer account area. Keep a short test log that records the product, test account, payment result, expected outcome, and actual outcome. This makes troubleshooting faster and gives your team a repeatable process for future product launches. (26/38)