2026-08-06 14:55 UTC
Also test time-based behavior. A trial that appears to end correctly in a test may behave differently if the site's timezone is incorrect. Confirm dates in both the WordPress dashboard and the customer account area.
Keep a short test log that records the product, test account, payment result, expected outcome, and actual outcome. This makes troubleshooting faster and gives your team a repeatable process for future product launches. (26/38)
Replies (1)
-
@vccbizlp@mastodon.au 2026-08-06 14:55
6. Launch with Customer Communication and Support Ready A subscription product needs more than a working checkout. Customers should receive a helpful onboarding message after purchase. Explain what happens next, how to access the service or expect the first shipment, when the next renewal occurs, and where to manage the subscription. (27/38)