@csstrowbridge@mastodon.social @xkcd@mastodon.com.br So. Much. THIS! And more often than not they responded that they did actually do a search but needed just help and that's the only """help""" that they got. Kudos to the jerkwad being immortalized as, well, a jerk. Back then you had to know how to "googlefu" as they put it — using the right search terms and such. Not everyone was good at it. Ironically now no matter how good you are at searching you're pretty much stuck if it's not a well known top result though. Even then the search engine's """AI""" might just lie to you about it... And go far enough back and you get "RTFM" (read the ------- manual.) I suppose the only upshot was they were honest that they were being complete and utter jerks when they said that one.