Post #4888103 · Elektrine

2026-09-28 22:33 UTC

Security/privacy bullshit: I have Delta Dental insurance, mostly because that's the only option available to me. And it's decent (for the US). I haven't logged into their site in years. I logged in now. These things happened: When I put in my username & password it said I had to set up 2FA. OK, fine.It said my previous email was [something I do not recognize]@gmail.com... um"just enter a new email!" So I did that. Got the confirmation.Then it said I absolutely had to also give it a phone number for I guess 3FA. Now it feels like they are just hoarding customer information. No option to skip, so I did that. There is a lot riding on that one login I haven't used in at least 5 years. And I think they are building a database so they can make money on the side selling it to someone else or sending me targeted bullshit. #security #privacy #DeltaDental

Replies (1)

@guyjantic@infosec.exchange 2026-09-28 22:46

Just a gosh darn minute. People who know about #USA medical #insurance and #medicalrecords and #legal stuff, I hope you will give some #advice. I'm trying to make an appointment with a dentist. They have a couple of pages of painfully repetitive forms to fill out online. At the end, they require a digital (like actual bitmap etc.) signature, and then they drop this. I can't make my appointment without signing and submitting this, and simultaneously agreeing to the stuff in this text. Is this normal? I mean the signature part. have I missed this in previous medical forms? It is alarming to me that they are asking me to give them my signature to use as they wish, whenever they wish, no expiration date, and no restrictions except "insurance submissions." Why do they need MY signature if I'm not submitting the forms? Isn't this how insurance works: the provider submits things and they sign or whatever? Is this standard practice and I just haven't noticed?

Open ##4888102