Post #4093003
2025-10-10 01:22 UTC
so we downloaded the cable company app, reset the password and she was good again (no love Xfinity, this was way harder than it should have been)
Susan and Shirley (frequent fliers, both) arrived at the same time and Susan had brought a friend, Rob. He had a janky broken-screen Android phone that had "used up all its bandwidth." Also had just gotten stitches in his hand (?) so I did the driving. The phone said its storage was full so I asked if it was storage or bandwidth and he said "Both?"
Replies (1)
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@jessamyn@glammr.us 2025-10-10 01:22
We looked and his phone was half system files and half photos/videos. I showed him how to delete longass videos but they were mostly ones he wanted (Five minutes of x-country skiing) so I said come back next week with his laptop and we'd move everything off of it. As I'm helping him, Susan is sort of eavesdropping trying to learn things about her own phone (she has a bad memory, maybe some cognitive issues) and I had to tell her that what worked for his phone wouldn't necessarily work on hers