Post #4074214

2026-07-24 22:13 UTC

This call happened more than twenty years ago, and I didn't take it. The calltaker who did was brilliant, because it took her exactly one repetition, only one missed beat, to understand what the call really was. We spent several hours in training *just* dissecting, sitting with, and understanding that one call, because the concept behind it was so important.

Replies (4)

@neurovagrant@masto.deoan.org 2026-07-24 22:20

I want to know how many caller's lives are worth not having to hire human 911 dispatchers, or pay them a decent wage. Because this will kill people. Not get people killed. AI use in 911 answering will actively kill people.

Open ##4074213
@SomeVeganCheeseIsOk@mastodon.social 2026-07-24 22:52

@neurovagrant@masto.deoan.org How the fuck will AI know what the drunk local in distress is referring to when they call in and use local descriptions for locations and you're rural enough that geolocation of calls sucks rancid ass through a straw? Sorry about the language but really not sorry at all, AI for 911 is *stupid*.

Open ##4078556
@AAKL@infosec.exchange 2026-07-25 13:25

@neurovagrant@masto.deoan.org That was a smart call.

Open ##4088501
@mattblaze@federate.social 2026-07-25 10:26

@neurovagrant@masto.deoan.org that is such a great example of the kind of subtextual clues that can speak volumes in a duress situation and that an experienced human operator would have little trouble picking up on. But for an AI system that’s like the Turing test on hard mode.

Open ##4089223