Post #4042831
2026-07-23 13:19 UTC
A bunch of years ago, when I was working in startups, my team built a back end dashboard to see what users/customers were doing...
We weren't trying to run ads, sell information to data brokers, etc. we just wanted to see what was working/not working – at the time, no one said "this is surveillance" but that's what it was, even though it wasn't what we started with.
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Replies (1)
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@joecardillo@federate.social 2026-07-23 13:19
I was also fortunate around that time to stumble across the work of Zeynep Tufekci, who writes about tech + social habits + privacy, as well as Olia Lialina, who is an artist, media critic, and technologist. What I got out of it, among other things, was that when companies watch/study their customers, there are always big ethical questions. Not "can we do that" but "should we do that" ...and there is no skipping those Qs without serious consequences.