@linux_mclinuxface@fosstodon.org
Post #3637449
2026-07-04 21:50 UTC
I went to the "Community Recycling Depot Bonnie Doon" and it was strewn with broken glass in the car path.
This is facility has City of #Edmonton #yeg bins and signage. So, I call 311.
27 minutes later, I find out that a) this is owned by the Bonnie Doon Mall, not the city, despite the city bins and branding and it's across the street from the mall. b) It wasn't a litter issue, nor a waste management issue but rather a by-law complaint against the mall.
Replies (1)
-
@Daveography@yeg.bike 2026-07-06 14:51
@linux_mclinuxface@fosstodon.org I feel like the 311 operator maybe didn't fully understand the situation. The City leases that land from the mall to run the depot, and as far as I know the City is responsible for its upkeep as far as that operation goes. As handy as 311 can be, sometimes the operators don't fully understand the context of the issue, or their systems don't provide them enough information to inform how to route them. A quick email to the ward Councillor (Salvador) should help resolve it.