Post #3432691

Can people change their minds when being presented facts? Some studies say 'no', it can lead to people becoming firmer in their position. BUT! I've found it's not a hard and fast rule. Presenting facts can indeed trigger someone's ideas on a matter to change. We all got our ideas on things from somewhere. In my experience it largely depends on how the exchange takes place. And that in SOME cases, facts can lead to someone to at least start thinking of a new perscpective. I've had online discussions where I've presented facts which lead to several encouraging exchanges. Some things I've learned: 1. It's super important to keep a neutral and friendly tone throughout the exchange. 2. Stay neutral even if they lash out --at least they're engaging. 3. Show compassion. I had an antivaxxer hurl insults until they revealed a close family member had experienced a highly rare side-effect. Having context allowed me to focus on that, express sympathy, and describe how incredibly rare, and unfortunate that was. And then moved on to what the disease does and how vaccines, for most people, protect against that. They thanked me for being sympathetic, were still wary about vaccines, but said I had given them something to think about. I count that as a win. 4. Explain things. Don't just say "it's X!" -- keep linking to excellent sources that explains it. 5. Don't make up answers to support your cause. 6. Use words and terms the person can understand, without talking down. Don't assume they understand jargon. 7. You know you've made a difference if they start asking questions, and asking you to explain more. 8. Know when to quit if the fact-approach doesn't show any promise.