Post #3162862
2025-06-24 11:34 UTC
Bravo!
@stefanlindbohm@mastodon.social Proposing routes in France with more than 2 connections could be a game changer (as SNCF API doesn't allow that).
But how are passenger rights going to work? Isn't there a risk of losing users after a bad experience (i.e. missed connection, and no possibility to hop on the next train) ?
Replies (1)
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@stefanlindbohm@mastodon.social 2025-06-24 18:08
@cartotrain@mastodon.social And transfers longer than 2.5 hours, I learned recently :) But yes indeed, for these cases we need to split the tickets and that puts all responsibility on the passenger. We try to combine as much as possible, but don’t hide results if it’s not. We will improve the info shown on the consequences of this though. And hopefully we can do more to protect the transfers in the future, but that’s for later