Post #3115886
2026-05-27 18:31 UTC
This is (among other things) because customers like me are always taken for granted. We’re supposedly ‘locked-in’. But I really think that every now and then these companies should throw us a bone, so that we don’t change our minds and stop being loyal customers. 16 years of paid subscription isn’t pocket change. How about “Thanks for being with us so long, next month is on us”? It’s not earth-shattering but maybe enough to make some people happy.
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Replies (1)
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@morrick@appdot.net 2026-05-27 18:37
The only exception I’ve noticed so far is the mobile operator I’ve been using since 2013. Every year, in February, they celebrate my being with them by adding an increasing number of free GBs of traffic data to my contract. I know it’s a similar trick as Google offering ‘unlimited GBs’ for Gmail, but it feels great nonetheless. And it has also been useful when my home network was particularly slow and I downloaded 95GB’s worth of games via cellular. 3/3