2022-12-28 08:37 UTC
@tprophet@defcon.social
Given the amount of mess there are in and the huge number of passengers affected I'd guess it will take some time to get the compensations out. They'll probably have to build some new process to handle that efficiently and getting people unstuck should have priority.
Replies (1)
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@tprophet@defcon.social 2022-12-28 08:40
@indri@masto.ai If I have to guess, the process will be to send a bunch of insurance company letters. You know, the ones that are really nice, talk in circles, and say they're "unable" to pay. Maybe include a $200 expiring airline voucher along with it (that's usually what Southwest does). Being Southwest, though, they will capitalize things that ordinarily shouldn't be capitalized throughout the letter, in order to sound more like Hunter S. Thompson.