2022-12-28 08:13 UTC
@tprophet@defcon.social
Southwest has already admitted that the cancellations in the last days were controllable. Given that they updated their customer service plan a few months ago to include hotel vouchers passengers might get more money than they'd have a year ago in the same situation.
https://youtu.be/qxeNvYjk-7A
Replies (1)
-
@tprophet@defcon.social 2022-12-28 08:27
@indri@masto.ai The customer service is a statement of intent, but actions speak louder than words and so far, they're apparently not giving hotel vouchers.