2022-12-28 02:19 UTC
2/ Southwest is the largest domestic carrier in the US. They fly to 23 of the top 25 airports. When it suits them they say "we're a small carrier serving small places, the rules shouldn't really apply to us" (whether it's safety or anything else) but the reality is that they're a major airline. They should be considered as such, and treated accordingly.
Replies (1)
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@tprophet@defcon.social 2022-12-28 02:21
3/ Southwest is highly unusual. Their IT is almost entirely homegrown, with software they built themselves. It's creaky and antiquated - you'll observe this if you watch their schedules. They're irregularly and manually loaded into the system. The majority of airlines use standardized reservations systems like Sabre, Amadeus, etc. which integrate well with other standardized tools. Not Southwest, who only supports limited integrations in specific circumstances.