Post #2452945
2026-03-27 12:14 UTC
@neil
This reminds me that Lenovo UK (direct sales) automated system invited me to review the product and customer experience of an order from November,
and as I had a poor experience with wrong person's order being sent in my parcel and still not resolved, I gave a no-stars score and briefly described the poor service in non-offensive language.
But their system rejected it (twice, as I re-worded the second attempt).
I'm not confident that even reputable brands aren't gaming their reviews.
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