Post #2434007

Getting quite hacked off by this point, I replied to the email again. This time I got an actual human responding, who said... sorry that I had had a terrible experience in the store, and that they suggested that I should go to the store and discuss my options... What a horrible #Customer #Hostile system. I have now had to resort to making legal threats since they are refusing to honour both their own "returns policy" and their obligations under the Consumer Rights Act 2015. 3/3