Post #2089025
2026-04-30 19:35 UTC
each org will have its own KPI but from what I have seen from our customers many of them try to track how much employee time has been saved by handing work off to the "ai tooling"
Replies (1)
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@DandomRude@lemmy.world 2026-04-30 19:52
Wouldn’t that mean that KPIs need to be applied to the output, just as they are to employees’ work? Otherwise, no comparison would be possible at all: To measure how much time an employee saves by using AI, one must measure the value of the AI’s output. If you don’t do that, the time savings could be attributed to any other factor - such as the employee working overtime because they don’t want to be replaced by AI, which in this scenario is simply not possible because, due to the lack of metrics, it is unknown whether AI can replace the employee at all.