Post #1991411

2026-04-21 06:18 UTC

@arclight @johannab > "victims" is not a great word but it's clearer than "indirect stakeholders" or some other bloodless term for people don't directly use the system _with agency_ but are otherwise affected by the system's results. Totally agree with you. "Affected" might be a better word. Other than that, when looking at #SX methodology specifically, in a holistic approach multiple things must come together: 0. Center. Knowing where to go. Desire. 1. Think. An underpinning philosophy. 2. Act. A formal design approach. 3. Feel. A translation to real-world practice. In the last bit, bullet 3) the formal design language in 2) has a concept of Storytelling. If you explain to a government institution that it is vital to subsidize fediverse development, to ensure ecosystem health and growth, you use different storytelling for that audience, than when you rally the grassroots forces for a multi-disciplinary hackathon for all fedizens to participate in.

Replies (1)

@smallcircles@social.coop 2026-04-21 06:26

@arclight @johannab Interestingly, in the case of #SX the term "external stakeholders" is more likely to constitute Storytelling than formal design language. It is storytelling for ICT folks who are used to such language. They are the ones working in countless institutions and organization entities that practice agile and all that jazz. > misguided austerity policy decisions I perceive our world, in particular society here, as mostly made up of chaotic emergent structure, and within that countless specs of top-down organization is possible. But this is kinda artificial, against natural force, and requires continuous energy to be put in to uphold these centralization points. At certain scale they fall apart, and are notoriously difficult to organize well at scale. If you live under healthy democratic rule, much has been achieved with such top-down organization. But easily things start to crumble, when too much top-down rigour is overlayed. Chaos chimes in then, uncertain outcomes.

Open ##1991412