Post #1790197

2026-04-16 08:00 UTC

Matrix is a complete disaster. Got kicked out of the web client, confirmed my identity using my recovery key. It says that I can now decrypt my old messages, but when I actually try to look at them, it&#39;s &quot;Unable to decrypt message&quot; everywhere. As much I applaud my institution&#39;s efforts towards digital sovereignty by running their own Matrix server, this isn&#39;t it. #matrix #messenger #digitalsovereignty #opensource

Replies (5)

@jsdodge@fediscience.org 2026-04-16 08:15

@hweimer@fediscience.org We used to have issues like that with under-supported OSS solutions, so the admin decided to give that money to Microsoft so we can complain about Microsoft instead of our own IT staff. 🤡

Open ##3117105
@kkdk@mastodon.social 2026-04-16 08:28

@hweimer@fediscience.org It is, i went through a project testing if we could use Matrix as a replacement for BigTech - i ended up terminating it, i feared the support need was to high - only because of this weird identity confirmation - its not user friendly at all.

Open ##3117107
@TimothyRoes@mastodon.social 2026-04-16 09:06

@hweimer@fediscience.org Sad to read this, let's hope these are just infant diseases? I also feel like IT departments are not used anymore to get their hands dirty after so many years of reliance on Microsoft.

Open ##3117108
@Lambo@openbiblio.social 2026-04-16 10:57

@hweimer@fediscience.org I have gone through a similar situation, and yes, super discouraging. When using @matrix@mastodon.matrix.org Element clients (mostly web and Android) recently at the work place, I made use of authenticating a new session through an already existing one, which works smoothly. Also, setting back the client (respectively flushing its cache completely) and trying to load the recovery key again might help. Sorry for not having any better advice than that.

Open ##3117117
@xyhhx@438punk.house 2026-05-18 04:26

@hweimer@fediscience.org this is what we like to call a "matrix moment"

Open ##3117118