Post #1708542
2026-04-06 21:55 UTC
@vfrmedia @rhold yeah so I’m actually pretty happy to see FOSS tools here, so I look the other way for things like Open Office. I want them to be successful.
I have however noticed that same tendency with adjacent brands (specifically Firefox) to not engage with the community, especially when the question is critical.
(I do agree that this is not really a convenient place to submit but reports, it would create confusion for engineers, so I’m leaving that alone)
Replies (1)
-
@vfrmedia@social.tchncs.de 2026-04-06 22:39
@Haste @rhold in some cases (particularly on Fedi) its not as much full bug reports (as folk know not to do that, or have already checked issue lists), but queries about the project which never get a response (not even a post to a link on the projects official website). Or the same marketing post is cut and pasted to everywhere (Fedi, Bluesky, Threads etc) without any plans to engage with anyone.. Also as Fedi attracts more non-techie folk (as it is slowly doing), some might at least need some gentle encouragement to point them to where issues lists and forums are for the software they are using.