Post #1658077

@RolloTreadway The quality of care in the NHS is so dependent on the people you see! Occasionally you will meet someone who will take the extra 5 minutes needed to explain how the process works and give you gold nuggets of information like prepaid certificates. The first time I got a repeat prescription, the GP didn't tell me how they worked and then told me off for not renewing it properly. It must have been the pharmacist or the practice nurse who told me about prepaid certificates.