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@gordoooo_z@hachyderm.io
Post #1643862
2026-04-22 21:11 UTC
@cybervegan This is a black and white laser actually. Colour inkjets are pretty much dead to me (this is a bald faced lie. I've got a DesignJet sitting in my office waiting to be fixed, but that's wide format so it doesn't count lol).
In this case, basically I can tell that it tries to pick up the paper, but when it gets to the roller, nothing happens (when I open the tray, the top sheet has been visibly lifted up to, but not past, the roller). The user manual recommends cleaning the rollers, but the rollers are completely fine. I ended up on a thread on some forum where someone who'd been through this explained about a little lever that goes out of place, and doesn't even require disassembly to see or adjust, but when I looked at that spot on mine, that little white lever is just entirely not present.
The last time I needed to print something, I plugged it in, printed the thing, and then unplugged it and put it on the floor in my office. So seeing as that part isn't sitting in the paper tray itself, I have to assume it's fallen deeper inside 🤷
Replies (1)
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@gordoooo_z Yikes. Sounds like disassembly is in the cards then. I assumed it was mono because brother lasers usually are. At least that makes the mechanism simpler. May be worth taking the tiger out and giving it a good shake? It's got to have gone somewhere. I hope you can fix it.
I used to maintain design jets at a previous job in the 00's. Really well engineered. I did a belt assembly replacement on one. So serviceable. Getting the cartridges for the older ones is difficult these days though. I was gifted one for the makerspace I used to run, but when the cartridges ran out, we couldn't get any more, not even refills. It also developed a problem homing the carriage, which turned out to be because of the rail lubricant drying out. Main symptom was the sheet cutter not engaging properly and tearing the paper.
Open ##1643863