Post #1266590
2026-03-05 21:07 UTC
@darkghosthunter @jsnell @dmoren I had a call back from a guy when the first very nice rep couldn’t get the plan refunded (and she told me the loan amount would be different but it would be the same length). He told me I had to leave the upgrade program to use the phone on Apple Care One. After I’d already moved a Mac from one-time coverage to the plan. So now I’m stuck paying more money with no way out. Just insanity.
Replies (1)
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@film_girl@mastodon.social 2026-03-05 21:09
@darkghosthunter @jsnell @dmoren they couldn’t unbundle. Said it’s not possible with theft and loss. A requirement of the new Apple Upgrade program. Just bullshit. And the guy was like “I can refund you your Apple Care One and you can re-enroll your Mac.” Motherfucker no you cannot. You already refunded me do the time left on the Apple Care. You’d be letting me pay a monthly fee instead. Fuck you. Just garbage and bullshit and their own staff isn’t trained in what is and isn’t possible.