@darkghosthunter@mastodon.social
Post #1266589
2026-03-05 20:47 UTC
@film_girl @jsnell @dmoren Did you contact 1 rep, or "many" reps? Sometimes the first rep is not too well trained on unbundling (do not cancel).
Replies (1)
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@film_girl@mastodon.social 2026-03-05 21:07
@darkghosthunter @jsnell @dmoren I had a call back from a guy when the first very nice rep couldn’t get the plan refunded (and she told me the loan amount would be different but it would be the same length). He told me I had to leave the upgrade program to use the phone on Apple Care One. After I’d already moved a Mac from one-time coverage to the plan. So now I’m stuck paying more money with no way out. Just insanity.