Post #1093409
2026-04-03 18:43 UTC
Chase is now requiring five factor authentication. I log in with password on the website, which prompts me to open the mobile app, which requires a thumbprint. Then the app also demands a PIN. That's three separate challenges plus two persistent devices. Every single time I open the website, even in the same browser session.
Replies (1)
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@ian@social.modest.com 2026-04-03 21:25
@nelson@tech.lgbt I'm running into a version of this with both Wells Fargo and Chase. Wells Fargo phone support completely gave up and told me I need to go into a branch to reset my entire auth stack and set it back up. Chase has tried 3 times to fix multi-auth on my account. I still have to call and perform two voice auths every time I want to login. I think Chase's website is trying to set a 3rd party cookie and that fails due to browser settings/ad blocker.