@matthewskelton@mastodon.social
Post #1006110
2026-04-07 11:30 UTC
'I recently watched a $40 million AI initiative collapse. Not because the technology failed—the models worked beautifully in demos. It collapsed because the organization couldn’t answer a basic question: What does "customer" mean?' - hard truths from Kenneth R Stott
Free sample from his book "Simple Is Hard" about organizational intelligence - https://simpleishard.io/#sample
Replies (2)
-
@thirstybear@agilodon.social 2026-04-07 11:44
@matthewskelton@mastodon.social To coin a phrase: “Typing is not the bottleneck”
-
@Andylongshaw@mastodon.me.uk 2026-04-14 20:00
@matthewskelton@mastodon.social this really doesn’t surprise me.