It's been more than two months since I legally changed my name and Login.gov still refuses to recognize who I am... All of this verification is so that I can go present my license in person at the local post office.
It got really crazy over the last weekend when I got it to accept my ID... Only to get rejected at the post office because the Login.gov site was asking for an ID that never existed (the ID type was wrong and the expiration date was both wrong and impossible for the given ID type).
I tried calling their 24x7 customer service but the only "service" they offer is to go over the troubleshooting steps on their knowledge base website. In the end, they told me that I would not be able to use their services at this time and that I should try ID.ME as an alternative. They also told me that I would just have to do all of my business at the local SSA office if I couldn't get the ID.ME alternative to work out.
Note: I didn't use ID.ME given it's private ownership and I didn't use the facial scan option because I've been trying to avoid that style of privacy invading tech. The "verify at the post office" option is the only real privacy preserving option that they offer.
#LoginGov #US #SSA #DOGE #verification
