Atlassian is using SaaS customer data to train their AI models, and keeps that data “for up to seven years.”
“We may extract data that appears frequently across metadata or in-app data from all customers who contribute. This recurring data, similar to common patterns, will be de-identified and aggregated at a customer level, such that it is no longer associated with individual customers. Data that is de-identified and aggregated at a customer level such that it is no longer associated with individual customers (including common patterns), may be retained for up to seven years.” (Atlassian, 2026) https://support.atlassian.com/security-and-access-policies/docs/what-types-of-data-does-my-organization-contribute/
