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  “you can’t collaborate with #AI in the same way you can’t collaborate with a bus.” “when we let a computer think for us, we put a gun to the head of civilization.” https://www.theguardian.com/books/ng-interactive/2026/aug/08/i-hate-what-ai-is-doing-to-the-minds-and-happiness-of-the-young-katherine-rundell-on-the-view-from-the-classroom

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  I recently finished The Reverse Centaur’s Guide to Life After AI by @pluralistic and then I just got in the mail the #enshittification 💩sticker I forgot I had ordered with the book.

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  “employees’ email accounts and Microsoft files included deeply sensitive personal and medical information shared with the airline as part of their employment and insurance agreements” #privacy #AI https://www.wired.com/story/spirit-airlines-wants-to-sell-its-data-to-google-former-flight-attendants-are-freaked-out/

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  This is way too accurate. Promo for Lou Downe's new book, Bad Services: https://www.youtube.com/watch?v=padhecMK3ck #ServiceDesign #CustomerExperience #CXDesign #design

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  “We hope stakeholders will act. We hope they will prioritize the right things. We hope the evidence will be enough. But if you are relying on hope, you are setting yourself up to be fooled.” #UserResearch #DesignResearch #UXDesign #design https://www.nngroup.com/articles/research-recommendation-breakage/

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  Wow. I beat my record again. #CoralClimber #Openvibe

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  The Recommendation-Adoption Score for tracking the adoption of user research recommendations: https://www.nngroup.com/articles/recommendation-adoption-score/ #UserResearch #UX #design

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  “Putting an early-career researcher on a low [research]-adoption product is not a development opportunity. It is a setup for burnout that leadership will eventually misread as a performance problem. Matching researcher profile to team maturity is how you prevent that, and how you protect research credibility at the same time.” #UserResearch #UX #design https://www.nngroup.com/articles/ras-research-resource-allocation/

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  This is why @pluralistic@mamot.fr is always preaching about #DRM-free digital media and software. Sony is deleting over 500 movies customers paid for through the PlayStation Store because they don’t want to renew their license with Studio Canal. #enshittification

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  I just backed @pluralistic 's new book "The Reverse Centaur's Guide to Life After AI" on Kickstarter. https://www.kickstarter.com/projects/doctorow/the-reverse-centaurs-guide-to-life-after-ai

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  RE: https://things.uk/@eclectech/116640432702265723 These are some of the worst-written choices for a survey question I’ve ever seen. It seems like the person who wrote this doesn’t know how to write survey questions but also wanted to be deliberately misleading so they can get the kind of answers they want. #SurveyDesign #FormDesign #SurveyResearch #research

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  @newsmast please remove my account and posts from your feed