@vccbizlpvebinetcc2cd@vebinet.com
2026-08-06 14:49 UTC
When adding a trial, decide whether customers need to provide a payment method at sign-up. Requiring payment details can make the transition to a paid subscription smoother, but it also creates a responsibility to explain when the first charge will occur. If no payment method is required, you will need a clear process for converting the customer to a paid plan. (16/38)
Replies (1)
-
@vccbizlpvebinetcc2cd@vebinet.com 2026-08-06 14:49
Sign-up fees are useful when the business incurs a one-time cost at the start of the relationship. Examples include account setup, initial configuration, a welcome kit, or a first shipment with special packaging. Do not use a sign-up fee simply to make the recurring price appear lower. Customers should understand what the fee pays for. Review the renewal schedule as if you were a customer. Ask: (17/38)