2026-09-26 23:21 UTC
I don't know how many of you have public call centers, but you might want to figure out how to deal with AI agents "calling on behalf of" human employees or customers or similar. I've seen it a ton lately and it's creepy as Hell. They're aggressive and weird ( negative ).
Replies (1)
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@lucebac@infosec.exchange 2026-09-28 17:01
@cR0w@infosec.exchange and then there's companies who already advertise AI bots who (which?) answer all your calls so that you can focus on the important stuff instead of needing to take calls